I worked for JTEK Solutions Inc. (also known as J-TEK Solutions or JTEK Support, or J-TEK Network Solutions), a dental and medical IT company based in Ontario, owned by Jason Marshall that services hundreds of dental offices across the Greater Toronto Area. During my time at JTEK Support I worked remotely providing Medical and Dental IT Integration and Remote support from September 2021 to August 2025.


Each workday, myself and up to six other employees began working remotely at 7:45 a.m. Eastern Time and finished at 6:00 p.m., with a one-hour lunch break. We typically checked in each morning via the team’s WhatsApp group.On approximately one Saturday per month, full-time staff, including myself, worked an additional six-hour shift.The image below shows a PDF copy of JTEK’s own job posting, which describes the position in the company’s words.

Click the image below PDF posting of the job description in JTEK's Words.


Based on my pay records, I was treated as a salaried employee calculated on a 40-hour work week.However, my actual hours worked were a minimum of 46.25 hours per week, and in certain weeks, including scheduled Saturdays, totalled 52 hours.The table below is a detailed record of my own weekly and bi-weekly hour logs, showing each pay period between 2021 and 2025.This spreadsheet demonstrates that I routinely worked more hours than reflected on my 40-hour pay stubs.

ITEMCALCULATIONHOURS
DAILY (W/Lunch)7:45 AM – 6:00 PM9.25
WEEKLY9.25 × 546.25
WITH SATURDAY46.25 + 652.25

According to my records, I consistently worked between 46.25 and 52 hours per week for nearly four years, while my pay was calculated only on a 40-hour work week.The pay stub excerpt below shows a standard 80.00 hours per two-week pay period, equal to 40 hours per week, which does not reflect the additional hours worked.


After consulting twice with the Ontario Ministry of Labour, an employment lawyer, and a Chartered Professional Accountant (CPA), I filed an official Employment Standards Act (ESA) claim for $35,142.91 CAD.This amount is based on the CPA’s formal written calculation (shown below), which details unpaid wages, vacation pay, and overtime owed for the period July 17, 2023 to July 27, 2025.These totals were calculated in accordance with the Ontario Employment Standards Act, 2000, and were submitted as supporting evidence with my ESA claim. The statute of limitations on claims is 2 years.


As of today’s date, I have not received compensation for the additional hours worked as documented above.My Ontario Ministry of Labour Employment Standards claim remains active and under review.This page will be updated as the investigation progresses.


This webpage is a factual recount of events as I personally experienced and documented them.It serves as an organizational record for my own reference and exists solely for informational purposes.All statements are made in good faith and are based on records, correspondence, and evidence in my possession.